Position Summary
Part-time, non-exempt | 20-30 hours per week, weekdays
$25-30/hour depending on experience | onsite downtown San Jose
Potential to structure as internship if needed

The Resource Specialist / Systems Navigator provides one-on-one support to Café members in navigating housing, public benefits, re-entry, healthcare, and other challenges to wellness, stabilization, and recovery.
Key Responsibilities

Meet with Café members to address housing navigation, shelter access, and housing applications
Support members in accessing public benefits and community resources
Help members obtain identification documents, transportation resources, and practical daily living supports
Provide re-entry navigation support for individuals transitioning from incarceration or court involvement
Conduct resource referrals and warm handoffs to behavioral health, healthcare, housing, and social service providers
Maintain accurate case notes, referrals, and program documentation
Collaborate closely with internal staff and external partner organizations
Participate in outreach, resource fairs, and partner coordination activities as needed
Help foster a welcoming and supportive community environment

Qualifications

Must be bilingual, Spanish and English - Vietnamese also nice 
Commitment to upholding and embodying the Café’s mission, values, and culture of radical hospitality & loving accountability is essential 
Experience in case management, peer support, housing navigation, social services, or related human services field preferred 
Knowledge of Santa Clara County housing, benefits, behavioral health, and community resource systems preferred
Lived experience with recovery, homelessness, re-entry, or systems navigation valued and encouraged
Strong organizational and follow-through skills
Ability to work effectively with vulnerable and diverse populations
Trauma-informed and culturally responsive approach required

To Apply

Recovery Cafe San Jose is an equal opportunity employer. We strongly encourage applications from people with lived experience of recovery. Please send a resume and a cover letter sharing why this role speaks to you to jobs@recoverycafesj.org. Applications are reviewed on a rolling basis.

About Recovery Cafe San Jose

Recovery Cafe San Jose is a healing community of support and services for people recovering from addiction, homelessness, mental health challenges, and other kinds of life trauma. Our unique model of loving accountability empowers stabilization, personal growth, and a new engagement with life.